Pro-M Zrt.

 

Pro-M Professzionális Mobilrádió Zrt. (Pro-M. Zrt.) is member of the Magyar Telekom Group, subsidiary of T-Systems the Business Services Business Unit of MT. Pro-M Zrt. was responsible for the implementation of the Unified Digital Radio Communications System (EDR) in Hungary. At present the company is in charge of the operation and development of the EDR system.  The purpose of the closed radio communications system of very high availability is to implement professional connection between the different emergency and law enforcement bodies in order to enable them to implement their tasks faster, more efficiently and securely. The EDR works with the TETRA technology, which acronym stands for Terrestrial Trunked Radio system. TETRA is a mobile communications system designed for professional use, with the help of which the group communication services, the customized combination of mobile telephony, messaging and mobile data service can be reached from a single radio unit.
The current users of the EDR service operated by Pro-M Zrt. include the National Police Command, the Hungarian Customs and Finance Guard, the organizations of the Firefighting Service, the National General Directorate for Disaster Management, the National Directorate General for Environment and Nature Protection and Water Management, the National Ambulance Service, the Air Ambulance Service, the National Command of the Hungarian Prison Service, the Hungarian Army and the National Security Services.
The company’s chief executive officer is Béla Kozma who earlier filled the post of CEO of Emitel Rt.

Dear Visitor,

 

Please allow me to greet you on behalf of Pro-M Zrt. Our company, which was founded in the autumn of 2005, is experiencing continuous growth. We consider it a key objective to implement the goal set by the Office of Emergency Services operating under the auspices of the Prime Minister’s Office: notably, to operate and develop the Unified Digital Radio Communication System (EDR) to the best of our knowledge. Our committed professionals are making every effort to implement that objective.
For obvious security reasons our website cannot give a full picture about the operations of our company. But we hope that the current and future user organizations will find useful the information contained herein about the efficient uses of the EDR system and the non-confidential information meant for the public will enhance awareness of our operations and increase the prestige and social role of our company. We wish you a good time browsing our website and hope you will find the information on it useful and come back again.

 

Kozma Béla
CEO
Pro-M Zrt.

Relying on its professional experience and qualified staff Pro-M Professzionális Mobilrádió Zrt. (Pro-M Zrt.) intends to facilitate the work of the emergency services and improve the sense of security of the citizens through the operation of the Unified Digital Radio Communications System (EDR) developed for the emergency services.

Compliance

The management and board of Pro-M Zrt. are committed to carrying out all business activities with observance of the strictest legal and ethical standards and, as subsidiary of Magyar Telekom, to work in harmony with the corporate compliance program of Magyar Telekom.

The corporate compliance program applies to every employee of Pro-M Zrt., as well as to its advisors, agents, representatives and all persons and organizations that do work for and on behalf of Pro-M Zrt.  We also expect our business partners, suppliers and customers to adopt similarly ethical conduct and support our efforts.  This means that some elements of the corporate compliance program of Magyar Telekom apply not only to Pro-M Zrt. employees, but also to those people who do business with our company.

Magyar Telekom’s corporate compliance program ensures that Pro-M Zrt. pursue its business activities with utmost compliance of the applicable laws and regulations, consciously, with the highest level of training and commitment.  This requires the implementation of such principles and procedures, which manage the potential compliance risks and introduce specific processes to report, investigate, monitor and remedy any actual or suspected lack of compliance.

The Code of Finance and Ethics and the Code of Conduct are available here:Etikai kódex, Működési kódex

 

Form of submission of comments and complaints concerning fraud or offence

Comments or complaints may be submitted on the phone, in mail or e-mail or on Magyar Telekom’s Ethical Line.

 

Magyar Telekom ‘s Ethical Line is available at:
+ 36 1 458 7780. Magyar Telekom ‘s Ethical Line can be called around the clock, every day of the year.  You may also submit questions or complaints in an e-mail message (address: mukodesikodex@telekom.hu).

If you submit your comments, complaints in a letter, address it to the:
Group Compliance Director
1013 Budapest
Krisztina krt. 55
Hungary
or

Call the Group Compliance Director directly (+ 36 1 458 7030).

 

Complaints may also be submitted anonymously

Environmental management system

Beside maintaining its commitment to high quality service and seamless compliance with the security requirements, Pro-M Zrt., subsidiary of the Business Services Business Unit of the Magyar Telekom Group, is dedicated to environment focus in its activities. In this spirit in early 2009 the company introduced the ISO 14001:2004 standard environmental management system. The ISO standard enables Pro-M to carry out its activities in an environment-focused manner in compliance with a set of international standards.

The system was audited in two steps, on April 6 and between April 27-30, 2009. The auditors established that the management system complies with all requirements of the relevant system standard.  The company successfully implemented the management system, which promotes the realization of the objectives of the policy of the organization.

Upgraded quality management system

The same period saw the surveillance audit of two other certified management systems.  In the review of the ISO 9001:2000 quality management system the upgraded standard of the system was also checked for compliance with the relevant requirements.  As a result of the successful audit the quality management system of Pro-M Zrt. carries the latest ISO 9001:2008 (MSZ ISO 9001:2009) certificate, which certification enhances compliance with the ISO 14001 standard.

Guaranteed information security

The surveillance audit of the ISO/IEC 27001:2005 information security system was also successful.  This audit confirmed that the company continues to attach high importance to the maintenance and development of information security in compliance with the expectations of the emergency service users and the strict regulations.

As a result of the tasks implemented and continuous development Pro-M now has in place an integrated management system which complies with the international expectations on the quality and environmental information security management systems and with Magyar Telekom’s group-level integrated management system.

 

Possibility to broaden EDR network user base

The amendment of Government Decree 109/2007 that entered into force in 2008 opens the possibility for the emergency services also to use the EDR network with the permission of the owner.  Utilization of the currently unused capacity of the network (at present the emergency services use the service actively with 37 000 terminals, whereas in default case the network could service 42 000 terminals and with minimum development up to  60 000 radio terminals) would greatly reduce the operating costs, as the ’civils’ would buy the capacity in the form of services. 
For more information about this subject read the interview with Ferenc Valter, president of the TETRA Forum Hungary Association on the  itbusiness website.

 

2009. April 28, 2009

IT-Business

Mallász Judit